Privacy Policy

1. Overview

This Privacy Policy explains how socialize collects, uses, stores, and shares personal information when you visit the website, create an account, purchase access, connect messaging integrations, or use the service.

socialize is operated by Paul Sanders / Get The Friends You Want.

2. Information we collect

Account and contact data, such as your email address, name, authentication data, and account identifiers.

Onboarding and profile data, such as your city, timezone, goals, preferences, schedule constraints, and other information you provide during intake or later updates.

Service content and usage data, such as notes, prompts, messages, reminders, conversation context, uploaded materials, connection state, runtime identifiers, Telegram identifiers, and related product activity.

Billing and transaction references, such as subscription status, order references, customer IDs, and billing events. Full payment card details are processed by the merchant-of-record or payment provider and are not stored by us.

Technical and operational data, such as IP address, browser or device metadata, logs, diagnostics, and security events.

3. How we use information

To authenticate you, create and maintain your account, and deliver access to the service.

To operate the assistant, process your intake, sync profile data into the runtime, connect messaging surfaces such as Telegram, and provide reminders, drafts, suggestions, and other software features.

To process transactions, manage subscriptions, prevent fraud, comply with tax and accounting obligations, and handle support requests.

To secure, debug, maintain, improve, and monitor the service.

4. Legal bases

Where applicable, we process personal data on the basis of contract performance, legitimate interests in operating and improving the service, legal obligations, and your consent where required.

5. How information is shared

We share data only as needed to operate the service, including with hosting, database, authentication, email, AI, messaging, analytics, and support providers.

We share transaction and billing information with the merchant-of-record or payment provider handling your order, subscription, taxes, invoicing, fraud checks, and related payment obligations.

We may disclose information if required by law, to protect rights or safety, or in connection with a merger, acquisition, financing, or sale of assets.

We do not sell your personal information to data brokers.

6. Third-party services

socialize relies on third-party services for authentication, hosting, cloud infrastructure, email delivery, messaging integrations, billing, and AI processing.

Those providers may process data according to their own terms and privacy policies. We choose them to operate the service, but we do not control their independent policies.

7. Data retention

We keep personal information for as long as needed to provide the service, maintain security, resolve disputes, enforce agreements, and comply with legal obligations.

If you cancel or close your account, we may retain certain records for billing, fraud prevention, legal compliance, and backup or recovery purposes for a limited period.

8. Your choices and rights

Depending on your location, you may have rights to access, correct, update, delete, or export personal information, and to object to or restrict certain processing.

You may cancel your subscription through the billing methods provided to you. You may request account deletion or privacy assistance by contacting us at the email below.

9. International transfers

Our providers may process data in countries other than your own. When required, we rely on appropriate safeguards for international transfers.

10. Security

We use reasonable technical and organizational measures to protect personal information, but no system can guarantee absolute security.

11. Children

socialize is not intended for children under 18, and we do not knowingly collect personal information from children.

12. Changes and contact

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

For privacy questions or requests, contact paul@getthefriendsyouwant.com.